Features

Everything you need to collect, protect and use reviews

From the first review request to the reply, ReviewZX handles the whole review cycle for restaurants and local businesses.

01
Review collection & automation
Review requests go out automatically after takeaway, web orders and table bookings — no manual follow-up.
02
Automated reminders & smart requests
Guests who haven't answered get a gentle reminder, timed so the request arrives while the visit is fresh.
03
Reputation protection
Unhappy feedback reaches your team privately first, so you can respond and make it right.
04
Incentives & rewards
Thank guests for their feedback with rewards and loyalty points that bring them back.
05
Review dashboard & analytics
Food, service, quality and value scores for every order, with trends over time.
06
Listings & SEO boost
A public review page for your business, marked up for search engines, with Google and Tripadvisor ratings alongside.
07
User-generated content
Guest photos and dish-level reviews show new customers what to order.
08
Works with your systems
Connected to RestaurantZX ordering, takeaway and booking — reviews are linked to real orders.

How it works

Four steps from feedback to growth

01
Collect feedback
Guests get a review request by e-mail or SMS after their order or booking.
02
Route it smartly
Great experiences go to public platforms; problems go straight to your team.
03
Reply and resolve
Answer every review from one dashboard and turn complaints into return visits.
04
Analyse and improve
Track scores over time and see which changes make guests happier.

Get started

Build loyalty, learn what guests think, and bring them back — with a review page that is fully yours.